Sunapsis Project
ISEO is excited to launch Sunapsis—a new, improved system to manage international student and scholar cases and services. In partnership with the Information Technology Services, key functionality will be implemented in phases throughout 2024.
The implementation of Sunapsis is intended to enhance user experience for all audiences. On March 18, Sunapsis will replace the system we currently use to manage student and scholar records. The system will transform how we support visa and document-related transactions throughout the entire student and scholar lifecycle. It will feature full integration with the Student & Exchange Visitor Information System (SEVIS). In addition, it will provide analytics to facilitate the continuous improvement of our office operations and help improve the international student and scholar experience at UC San Diego.
Sunapsis Project Timeline:
PHASE I: Launch 'iServices.ucsd.edu' to intake scholar requests in March 2024
- Sept 2023: Began development of Sunapsis system to replace current International Student and Scholar Management information system
- Jan 2024: Offer training for scholar users and campus partners supporting scholar applications
- Feb 2024: Sunset ISD in preparation to launch scholar and faculty facing requests in iServices on March 18, 2024
- March 2024: Launch iServices.ucsd.edu to support scholar and faculty applications & department routing
PHASE II: Develop additional system enhancements to scholar experience by June 2024
- Includes additional eForms for PR, E3, and TN to additional UC San Diego systems
- Offer training for student users and campus partners supporting student application
PHASE III: Launch 'iServices.ucsd.edu' to intake student requests by September 2024
- Launch of eForms for student facing requests
- Additional Training: Students and campus partners
PHASE IV: Continued enhancements to support scholar and student services by December 2024
Sunapsis Implementation Team
ISEO Sunapsis Implementation Team members:
- Roark Miller, Director of International Faculty & Scholar Services
- Pauline Deguzman, Assistant Director of International Student Services
- Chanelle Chestnutt, Compliance Coordinator
- Peter Jombik, Compliance Coordinator
- Vanessa Cisneros, International Student Advisor
- Kyle Argonza, International Student Advisor
- Tracey Pennito, Compliance Coordinator
- Julliana Kadel, Compliance Coordinator
Where to Submit Questions
Questions about international scholar systems? Email us at ischolars@ucsd.edu
Questions about international student systems? Email us at iportal@ucsd.edu
Latest News
News for International Scholars:
- 3/05/24 - iScholars Newsletter: Reminder about the Sunapsis launch.
- 2/20/24 - iScholars Newsletter: Reminder about the Sunapsis launch.
- 2/14/24 - ISEO Announcement: Information about the purpose of the migration and Sunapsis launch , a timeline, and potential impacts to immigration document processing.
News for International Students:
- 3/05/24 - iStudents Newsletter: Reminder about the iPortal processing freeze.
- 2/27/24 - iStudents Newsletter: Reminder about the iPortal processing freeze.
- 2/20/24 - iStudents Newsletter: Reminder about the iPortal processing freeze.
- 2/13/24 - iStudents Newsletter: Reminder about the iPortal processing freeze.
- 2/09/24 - ISEO Announcement: Information about the Sunapsis launch and potential impacts, the iPortal processing freeze, and additional things to anticipate.
News for International Student Alumni:
- 3/05/24 - ISEO Announcement: Reminder about the iPortal processing freeze.
- 2/27/24 - ISEO Announcement: Reminder about the iPortal processing freeze.
- 2/20/24 - ISEO Announcement: Reminder about the iPortal processing freeze.
- 2/13/24 - ISEO Announcement: Information about the Sunapsis launch and the iPortal processing freeze.
News for Campus Departments supporting International Scholars and Faculty:
- 3/05/24 - ISEO Newsletter: Reminder about the Sunapsis launch.
- 2/26/24 - ISEO Newsletter: Reminder about ISD processing launch and additional details.
- 2/20/24 - ISEO Newsletter: Reminder about the Sunapsis launch.
- 2/08/24 - ISEO Announcement: Information about the purpose of the migration and Sunapsis launch , a timeline, and potential impacts to campus departments.
News for Campus Departments supporting International Students:
- 3/05/24 - ISEO Annoucement: Reminder about the Sunapsis launch.
- 2/09/24 - ISEO Announcement: Information about the Sunapsis launch and potential impacts to campus departments, the iPortal processing freeze, and additional things to anticipate.