Student iServices for Campus Partners
(Note: If you are a student, visit our iServices for Students page instead.)
International students use our online request system iServices to submit document and service requests to ISEO. Some of these requests are routed to our campus partners for review. Various requests require prior approval from the student’s department or college to ensure validity of academic requirements prior to ensuring eligibility for immigration benefits.
iServices accommodates this need by routing certain requests to colleges and departments for electronic review and approval.
UC San Diego partners can contact ISEO advisors directly by emailing iservices-support@ucsd.edu for any and all questions about iServices request processing.
iServices Access and Navigation
Watch the video below for a quick, helpful introduction to the iServices system.
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Reviewing Requested Routed to Colleges or Departments
Student requests submitted through iServices will generate an email to the College or Department's designated routing email address.
The email's subject line will contain the student's PID and the name of the request. In the body of the email, there will be a link to directly access the student's request.
After clicking the link, unique log-in information will automatically be populated for approvers to access the request. In these routed requests, sand colored boxes will be used to highlight the information that the student has reported for approver review.
After reviewing the request, approvers may add comments that will be visible to the student in a notification email. After providing comments to the student, approvers may either Approve or Deny the request.
If denying the request, approvers may provide additional comments that will only be visible to ISEO. The student will not see the comments for a denial. So, approvers should utilize the student comments box for any feedback they wish to relay to the student.
Staff Access to the iServics System
Access to the iServices system does not need to granted to current or future staff members within your office. All staff members with access to your College or Department's designated routing email address will be able to click the link contained within the email.
iServices Technical Support
Services Technical Support: Please email iservices-support@ucsd.edu with any technical issues. Include a description of the issue, student PID and name (if applicable) of the request you are attempting to review, and a screen shot.
Preferred Browser: Do not use Internet Explorer or Microsoft Edge. For best iPortal functionality, Google Chrome is most compatible.
What should approvers do if they need to change a decision on an application after it’s already been reviewed?
Once Approvers have made processed a request (approved or denied), the decision cannot be changed. Please email iservices-support@ucsd.edu if you need to change a decision on a processed request.
What should Colleges or Departments do if they need to change their designated routing email address?
Student request submitted through iServices will generate an email with a link to access the student's responses. This email will be sent to your designated routing email address.
Please email iservices-support@ucsd.edu if you need to change your routing email address.
iServices Second Approver Instructions
Academic Training (AT)
All Students:
In reviewing the Academic Training Request, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
Pre-Completion Academic Training
- Requested AT Term:
- Requested Employment Dates:
- Curricular Component:
- By verifying and approving this information, you are confirming the student is enrolled in a course that will provide them with academic credit for the work they will be doing.
- Relation of Job to Field of Study:
- By verifying and approving this information, you are confirming the student is participating in employment that is related to their Major Field of Study.
- Please review the job offer letter the student has uploaded by clicking the "Academic Training: Submission Confirmation" link at the top of this request.
- EAP / GE students may pursue AT in any field of study, so long as it is a substantial activity which allows students to gain valuable work experience as well as continue their cultural exchange and educational knowledge. The AT should consist of bona fide training activities that are connected to a substantial academic framework and are designed to expose participants to the operations of a specific field or industry.
Post-Completion Academic Training
- Expected Program Completion Date
- By verifying and approving this information, you are confirming the student is expected to complete their program by their reported date.
- Relation of Job to Field of Study:
- By verifying and approving this information, you are confirming the student is participating in employment that is related to their Major Field of Study.
- Please review the job offer letter the student has uploaded by clicking the "Academic Training: Submission Confirmation" link at the top of this request.
- EAP / GE students may pursue AT in any field of study, so long as it is a substantial activity which allows students to gain valuable work experience as well as continue their cultural exchange and educational knowledge. The AT should consist of bona fide training activities that are connected to a substantial academic framework and are designed to expose participants to the operations of a specific field or industry.
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request. ISEO respectfully requests that you review and respond to this request within 3 business days.
Curricular Practical Training (CPT)
Undergraduate Students:
In reviewing the Curricular Practical Training (CPT) request for an undergraduate student, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
- Curricular Component
- By approving the CPT request, departments are recommending engagement in the experiential learning opportunity and verifying that the course or summer agreement program is an integral part of the student's degree program, either through gaining academic credit for the work the student is doing OR through the Summer Cooperative Education Program.
- By verifying and approving this information, you are confirming the student is enrolled in a course that will provide them with academic credit for the work they will be doing.
- Course Objectives (if applicable).
- By verifying and approving this information, you are confirming the student’s course objectives meet the requirements for the CPT course.
- Relation of Job to Field of Study:
- By verifying and approving this information, you are confirming the student is participating in employment that is related to their Major Field of Study.
- Please review the job offer letter the student has uploaded by clicking the "CPT I-20: Submission Confirmation" link at the top of this request.
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request. ISEO respectfully requests that you review and respond to this request within 3 business days.
Graduate Students:
In reviewing the Curricular Practical Training (CPT) request for a graduate student, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
- Curricular Component
- By approving the CPT request, departments are recommending engagement in the experiential learning opportunity and verifying that the course or summer agreement program is an integral part of the student's degree program, either through gaining academic credit for the work the student is doing OR through the Summer Cooperative Education Program.
- By verifying and approving this information, you are confirming the student is enrolled in a course that will provide them with academic credit for the work they will be doing.
- Summer Cooperative Agreement form (for students participating in Summer Cooperative Education Program).
- By verifying and approving this information, you are verifying the student is participating in CPT through the Summer Cooperative Education Program and that the student will be a continuing student in the academic program in the Fall Quarter.
- The Summer Cooperative Agreement will be an uploaded document to the CPT request. A student may participate in the Summer Cooperative Education Program in lieu of enrolling in academic credit for the practical training.
- Graduate Coordinators should review the Cooperative Education Agreement form and consult with a faculty advisor, if necessary. By approving the CPT request, you are certifying that the academic department is agreeing to the training objectives as outlined in the form and would have signed the form if a faculty signature was required.
- Course Objectives (for students enrolled in a CPT course).
- By verifying and approving this information, you are confirming the student's course objectives meet the requirements for the CPT course.
- Relation of Job to Field of Study:
- By verifying and approving this information, you are confirming the student is participating in employment that is related to their Major Field of Study.
- Please review the job offer letter the student has uploaded by clicking the "CPT I-20: Submission Confirmation" link at the top of this request.
- GSR or TA Employment Concurrent with CPT Dates
- If the answer affects CPT eligibility, please enter remarks in the comments box.
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request . ISEO respectfully requests that you review and respond to this request within 3 business days.
Extension Request
All Students:
In reviewing the I-20/DS-2019 Program Extension request, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
- Reason for Extension.
- New Expected Program Completion.
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request. ISEO respectfully requests that you review and respond to this request within 3 business days.
Optional Practical Training (OPT)
Undergraduate Students:
In reviewing the Optional Practical Training (OPT) request for an undergraduate student, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
- Enrollment Status during Final Term of Program.
- Final Term of Enrollment.
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request. ISEO respectfully requests that you review and respond to this request within 3 business days.
Graduate Students:
In reviewing the Optional Practical Training (OPT) request for a graduate student, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
- Enrollment Status during Final Term of Program:
- Confirm whether in their final term, whether the student is enrolled in units.
- Level of Study.
- If the student is completing with a Terminal Master’s instead of a PhD, your approval of this request confirms that the student correctly selected Terminal Master’s.
- Intended Date of Comprehensive Exam or Thesis Defense (If applicable).
- The intended date of comprehensive exam or intended date they will defend their thesis.
- Last Date of On-Campus Employment (If applicable).
- Please reference UCSD's Graduate Education & Postdoctoral Affair's "Summer and Quarter Break Employment" policies.
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request. ISEO respectfully requests that you review and respond to this request within 3 business days.
Reduced Course Load (RCL)
Undergraduate Students:
In reviewing the Reduced Course Load (RCL) Request for an undergraduate student, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
-
Type of RCL.
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By verifying and approving this information, you are recommending the reduced course load for the student, whether Final Quarter, Medical, or Academic.
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- RCL Term
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request. ISEO respectfully requests that you review and respond to this request within 3 business days.
Graduate Students:
In reviewing the Reduced Course Load (RCL) Request for a graduate student, you will be required to review certain information reported by the student. To view the request, click on “Review Request”.
Review and verify the following fields:
-
Type of RCL.
-
By verifying and approving this information, you are recommending the reduced course load for the student, whether Final Quarter, Medical, or Academic.
-
- RCL Term
- Date of Defense or Comprehensive Exam, if applicable.
- For students that choose Filing Fee in Lieu of Registration.
By clicking on the "approve" button, you are confirming that the information reported in the above fields is correct to the best of your knowledge. If there are documents uploaded to the request, please review them to assist you in your verification and approval of this request. ISEO respectfully requests that you review and respond to this request within 3 business days.