Sunapsis Project

ISEO is excited to launch Sunapsis—a new, improved system to manage international student and scholar cases and services. In partnership with the Information Technology Services, key functionality will be implemented in phases throughout 2025.

The implementation of Sunapsis is intended to enhance user experience for all audiences. On March 18, Sunapsis will replace the system we currently use to manage student and scholar records. The system will transform how we support visa and document-related transactions throughout the entire student and scholar lifecycle. It will feature full integration with the Student & Exchange Visitor Information System (SEVIS). In addition, it will provide analytics to facilitate the continuous improvement of our office operations and help improve the international student and scholar experience at UC San Diego.

Sunapsis Project Timeline:

PHASE I: Launch 'iServices.ucsd.edu' to intake scholar requests in March 2024

• Sept 2023: Began development of Sunapsis system to replace current International Student and Scholar Management information system
• Jan 2024: Offer training for scholar users and campus partners supporting scholar applications
• Feb 2024: Sunset ISD in preparation to launch scholar and faculty facing requests in iServices on March 18, 2024
• March 2024: Launch iServices.ucsd.edu to support scholar and faculty applications & department routing

PHASE II: Develop additional system enhancements to scholar experience by August 2024

• Includes additional eForms for PR, E3, and TN to additional UC San Diego systems
• Offer training for student users and campus partners supporting student application

PHASE III: Launch 'iServices.ucsd.edu' to intake student requests by March 2025

• Launch of eForms for newly-admitted student facing requests
• Additional Training: Students and campus partners

PHASE IV: Continued enhancements to support scholar and student services by July 2025

• Launch of eForms for continuing and alumni student facing requests
• Additional Training: Students and campus partners
• Sunset iPortal.ucsd.edu

PHASE V: Continued enhancements to support scholar and student services by Dec 2025