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Student Advising

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UPCOMING CLOSURES:
• Closed Monday May 27 for Memorial Day.

EMAIL: Contact Form

When to Submit the Contact Form

General Questions:
  • Provide a thorough description of the topic/situation you would like to discuss.
  • An ISEO Advisor will either answer your questions or recommend you join Virtual Zoom Advising within 3-5 business days (1 week).
  • Upon successful submission, a ticket will be created for you!
    • You will receive a separate email confirming creation of a Ticket Number.
    • If you need to add more information or want to follow up on your ticket after submission, you can simply reply to the email. If you have a campus AD account, you can also go to the Service Portal and update your ticket there!

Expedites and Urgent Requests:

  • All submitted forms will be routed to the appropriate advisor and considered on a case-by-case basis.
  • We will do our best to complete your request as soon as possible, but completion of your request before its due date is subject to our advisors' current workload and it is not guaranteed.

Complex Cases and Appointments:

  • If you have more complex questions or a situation that we may not have time to discuss during our Zoom Advising sessions, an ISEO Advisor may reach out to you directly for an appointment (zoom or in-person options available). 
    • Please note, appointment availability is limited, with longer waiting times. You may want to try regularly scheduled virtual Zoom Advising sessions first. 

SUBMIT CONTACT FORM

VIRTUAL: Drop-In Zoom Advising

 JOIN VIRTUAL ADVISING:


STEP 1


Use the "SIGN IN HERE" button below to fill out and submit the sign-in form.

Only sign-in during advising hours posted below.

 


STEP 2


Click on the Zoom link provided by the sign-in form to enter a virtual waiting room.

Please note that waiting times may reach 30-60 minutes.

 


STEP 3


A Student Advisor will admit you to a one-on-one session on a first-come first-serve basis.

Complex cases taking more than 10 minutes may be referred to follow-up advising at another time.

 


HOURS FOR SPRING 2024

  • Please note that during busy advising sessions, the waiting room may reach capacity and get locked 10-30 minutes before the end of advising hours posted below.
kst to est MORNING
(Pacific Time)
AFTERNOON
(Pacific Time)
Monday 9:00 - 11:00 am No Advising
Tuesday 9:00 - 11:00 am No Advising
Wednesday No Advising No Advising
Thursday No Advising 1:00 - 3:00 pm
Friday No Advising 1:00 - 3:00 pm
Saturday/Sunday/ Holidays No Advising

For questions related to iPortal requests F or J visa status, travel, and working in the U.S.:


Questions regarding admissions, housing, academic enrollment, or health matters are beyond the scope of ISEO's expertise and may be best directed to different UC San Diego offices.

 

IN-PERSON: Front Desk Services

 IN-PERSON FRONT DESK SERVICES:

  • For students on-site needing in-person services such as document pick-up, drop-off, or general information, ISEO's Front Desk is open.
  • To visit our office, please see ISEO's Physical Location & Address.
  • Once you have arrived to ISEO's Front Desk, please make sure you sign-in so we can better serve you.

FRONT DESK HOURS
Monday 9:00 am -12:00 pm to 1:00 to 4:00 pm
Tuesday 9:00 am -12:00 pm to 1:00 to 4:00 pm
Wednesday 1:00 to 4:00 pm
Thursday 9:00 am -12:00 pm to 1:00 to 4:00 pm
Friday 9:00 am -12:00 pm to 1:00 to 4:00 pm
Saturday/Sunday/Holidays Closed